Homes.com wants YOU to succeed and have Homes Connect be a part of the valuable tools for your real estate business. We’ve got five secrets to share with you to help you maximize your results with Homes Connect , starting with our newest addition, Homes Connect Live Training Webinars! These new webinars, among our other training resources, make it easy to get the most out of Homes Connect and show you how to utilize it best for your needs.
Top 5 Homes Connect Secrets:
1. Brand New FREE Training Webinars. Homes Connect product experts are now available to you to teach you how to use your Homes Connect Dashboard and tools, and to take your questions, in a LIVE webinar classroom setting! Homes.com will be offering these webinars throughout the month. Our next webinar, “Getting Started with Homes Connect”, will be live on June 21st at 2:00pm ET. Register here. Also, you can see more dates on our Homes.com Training Calendar.
2. NEW Customer Service Hours. The average work day isn’t the always the most convenient time to for you to call customer service, so we are opening earlier and closing later just for you. In order to better fit your needs, we now open our customer service lines at 8:00 am and close at 7:00 pm ET.
3. Training on YouTube. Are you an early bird or a night owl and want to understand the design center but the customer service center isn’t available when you are? Have no fear, Homes.com is here! We have detailed tutorials on YouTube available when YOU need them. This means that if you can’t make our weekly webinar, or you had a showing the last hour of customer service, you can STILL learn our design center and other Homes Connect features when it’s convenient to YOU! Check out our Homes Connect playlist here with our all of available tutorials.
4. LIVE Chat. Need a quick response and don’t have time to wait for an email or call? Send our service team a chat request (available 9:30 am – 6pm ET) and have your question answered immediately! Homes.com and Homes Connect want to meet the needs for real estate professionals and time is money, so this is our way of saying thank you, and evaluating your needs more quickly and efficiently. You will find the chat button in the top right corner of our Homes Connect dashboard. Give it try today!
5. Our Business Consultant Team. While many of the secrets we’ve mentioned are for immediate support, our Business Consultant Team’s primary goal is to offer customer consultation to ensure your Homes Connect marketing system is optimized for success. After your initial call with a member of our Business Consultant Team, you will have an introduction to the marketing system and thereafter many resources to access when you see fit, and not to mention on topics you want to learn about within the system. Not only will this team introduce you to the product, but also follow up to be sure your questions about your new marketing system are addressed.
We are constantly adding resources for your Homes Connect product because we care about your success. We know that real estate professionals are busy and need options when it comes to customer service and product training. These TOP 5 Training and Support Secrets should be a bookmark on your browser for easy access during your busy days. Remember, our next live webinar is this Thursday at 2:00 pm ET and we look forward to showing you how Homes Connect will impact your real estate marketing goals and overall assist you in your career for the better!
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