The Information You Need is Just a Click Away!

HDC-Blog-image_New-Support-Website-Interation_2013Now when you log into Homes Connect, there is a brand new way to get the help you need, right when you need it. We’ve now added integrated support right to your Homes Connect dashboard, so getting the most out of your tools has never been easier.

Phase 1 – Search what you need help with

Are you trying to add a new page to your website or import prospects from your Facebook account? Enter what you need help with and you will likely find the step-by-step instructions that you were looking for on our comprehensive support website. In addition to detailed documents, there are also short instructional videos on many of the features that our clients commonly have questions about.

Dashboard Page

Phase 2 – Connect directly to us

If your search does not yield the info you need, then you can connect to our product experts right from your dashboard. During normal business hours, you can quickly message us and continue listening to your iTunes playlist while you chat back and forth with one of our product experts to find the perfect solution to your problem.

If you happen to be burning the midnight oil, then submit a ticket and we will get back to you ASAP!

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Phase 3 – Come back to learn even more!

Don’t stop with just the information you were initially looking for – check out the related links to find other resources on the topic. You may be surprised with just how much you can do with all the tools in your Homes Connect dashboard. Keep coming back to support.homes.com to get all the information you need to optimize your products and increase your business.

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Jason Parker

Jason Parker

Jason worked for several years in the real estate industry as a licensed agent and member of the National Association of REALTORS. He has an MBA from Florida State University and enjoys writing about how agents can improve their marketing efforts.
Jason Parker

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