Your Time is Valuable — Work Smarter with Homes.com’s Lead Concierge

HDC-Lead-Concierge-Blog-2541Does your busy schedule mean you can’t always respond to new leads right away? Let us help! Leads called within five minutes of submission are 100x more likely to convert than leads called after thirty minutes. With Homes.com’s new Lead Concierge program, new phone leads are immediately answered by your team of Lead Concierge Assistants, who will forward the qualified callers to you!

Waiting to call a new lead until after a showing or closing could mean the difference between gaining a new client or losing them to a competitor. With Homes.com’s Lead Concierge, your Lead Concierge Assistants will be there to monitor and call new email leads as they come in to your Homes.com Lead Manager!

Your leads will be pre-screened to determine whether or not they have been pre-qualified for a mortgage, what their time period is for purchasing a home, what price range they are looking at, and whether they are already working with an agent.

Once a lead is qualified, we’ll give you a call and let you know we have a lead ready to be transferred to you. If you’re not available, that’s fine too. We’ll ask your lead if there is a good time for you to call them back and let them leave a message for you. You’ll receive an email in minutes letting you know your lead has been contacted! The email will include your lead’s answers to the pre-screen questions. The information we gather on the pre-screen call will also be saved in your Homes.com Lead and Contact manager for easy reference.

We won’t forward leads who are only looking to rent, already working with an agent, or inquiring about a listing under $50,000 (but you’ll still get an email with their contact info in case you do want to follow-up with them).

Interested in subscribing to Homes.com Lead Concierge? We’ll be glad to help! Give us a call at 888-651-8956 or send us an email at productinfo@homes.com for more information.

Hannah Graham

Hannah Graham

I joined Homes.com's support team in May 2012 before moving to marketing in 2015. In that time, my nieces have grown numerous and my two pups, Annabel and Aya have grown enormous!
Hannah Graham

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